Running Your Business
Insights on how to run an insurance agency, along with coverage of agency management and agency technology news.
Cerulli flags rising demand for alternative investments
By Warren S. HerschAdvisor-recommended portfolio allocations devoted to alternative mutual funds range from 5 percent to 25 percent.
July 08, 2014
Back to basics: Pay attention!Dont ask your prospects about their goals and desired outcomes if youre not going to listen. Youll make helping them (and yourself) much harder.
July 07, 2014
8 positive ways to deliver (and receive) negative feedbackThose that cant accept critical feedback due to ego and esteem issues will face a lot of challenges in life and in business.
July 07, 2014
How Tim Howard stopped the world for 30 minutesThe Internet almost exploded Tweeting and posting about the USA vs. Belgium soccer game last week and spawned a few viral memes with Tim Howard.
July 07, 2014
Don’t fall for this trapYour prospect has just said Tell me about your stuff. Instead of launching into a pitch about your offering, though, try telling a story.
July 06, 2014
Free can be very profitableThe smallest gesturegiving your customers something for freecan pay huge dividends. What small perks do you offer to win customers loyalty?
July 05, 2014
Value creation is the thing with prospectsEvery time you interact with a client or prospect, you have an opportunity to create value. Focus on that, and the sales will follow.
July 04, 2014
Astonishing tales of customer serviceHave you heard the story about the human bench? Theres service and then theres getting down on your hands and knees to help customers.