Running Your Business
Insights on how to run an insurance agency, along with coverage of agency management and agency technology news.
How to sell insurance products people believe they don’t need
By Tom DoughertyDeveloping the right insurance messaging will take leaders who are willing to slay sacred cows, and an understanding that an emotional pitch works best.
October 06, 2016
CMS warns of Kentucky exchange shift problemsThe Centers for Medicare & Medicaid Services says exchange users should get transition notices by Nov. 1.
October 06, 2016
Technology automates communication with clients, prospectsLeveraging technology to automate certain processes can allow employees to better focus their efforts on client service.
October 06, 2016
Trump vs. Clinton: Poll favors GOP nominee by wide marginGOP presidential nominee Donald Trump may be trailing Democratic rival Hillary Clinton in national polls but among insurance and financial service professionals, he leads by a wide margin.
October 06, 2016
Fighting against technology is a losing battleA hybrid approach that includes the benefits of robo-capabilities with the care and concern of a human advisor is a winning combination.
October 06, 2016
The health insurance industry innovatorHere's how one health insurance-industry disruptor sees the future.
October 06, 2016
The new fiduciary standard's effect on customer experienceAmong the compliance questions to consider: Where is your customer information stored? And, can you review every communication channel?
October 06, 2016
Exhibiting at a show or event: 7 rules to rememberThe goal of any show is the same as a networking event. You want to engage people one at a time in meaningful conversation.