Running Your Business
Insights on how to run an insurance agency, along with coverage of agency management and agency technology news.
Turn crisis into opportunity with a superior customer experience
By Brad SmithThe recent Carnival Cruise Lines fiasco is a good reminder that you should always have a plan for meeting customers' needs.
March 22, 2013
Want to retain client assets? Get to know your clients' kidsWorking with your clients' children from an early age will make the generational wealth transfer a much smoother process.
March 22, 2013
Putting teeth in PPACAFor every child without health insurance, 2.6 children lack dental coverage, according to the American Dental Association.
March 22, 2013
Senate first at bat in 113th with MLR bill introductionThe legislation would exempt agent compensation from the MLR formula in the individual and small group markets.
March 22, 2013
Senate Dems vote to repeal part of PPACAThirty-three Democrats joined with 45 Republicans to back a medical device excise tax repeal measure.
March 22, 2013
Infographic: The 10 warning signs of dementiaDoes your client suffer from dementia? These red flags may help you detect a cognitive impairment.
March 22, 2013
Don’t ask this qualifying questionOtherwise, you might turn off an otherwise interested prospect.