Running Your Business
Insights on how to run an insurance agency, along with coverage of agency management and agency technology news.
Are you wasting money on customer experience?
By Jon PicoultThe vast majority of customer experience improvement programs launched by insurance providers will fail, according to a recent study by Avaya.
March 24, 2017
Anthem, in D.C. Circuit, fights to save $54B Cigna mergerA lawyer for Anthem said completion of the deal would put "dollars in the consumer's pocket."
March 24, 2017
Here are the Hill lawyers behind the ACA change effortsThe government lawyers working behind the scenes on the American Health Care Act have had a long couple of weeks.
March 24, 2017
H.R. 1628: House prepares to vote on ACA change billAn essential health benefit section appears to give EHB package control to the states.
March 24, 2017
One simple trick for writing great marketing emailsWriting marketing copy or emails may be one of the most challenging tasks youll encounter as an insurance agent or financial advisor. Here's a trick to make your writing more easygoing and unique.
March 23, 2017
H.R. 1628 chaos raises odds for ACA survivalJared Polis, a House Rules Democrat, said many Democratic colleagues want to work on a bipartisan ACA change bill.
March 23, 2017
Stop-loss and malpractice bills near the House floorThe House Rules hopes to mark up H.R. 1215 and H.R. 1304 next week.
March 23, 2017
Wake up, Dave Ramsey: Your math is flawedBad math can make something completely wrong sound completely right. That's why financial nerds (like this columnist) are repelled by Ramsey and those like him.