Social Media
The latest news and advice about successful social-media communications, including the best methods and strategies for financial advisors.
Wave Your Magic Social Media Wand, Part 2
By Amy McIlwainHow to convert social-media connections into real-world business and profits.
November 10, 2011
Word-of-Mouth Wildfire: How Customer Service Can Make or Break Your BusinessThe old adage that the customer is always right is wrong. It may be shocking to read, but its true. The customer is, in fact, often wrong. How you handle difficult customer situations makes all the difference in your circle of influence.
November 10, 2011
Accenture Survey: Insurers’ Aspirations Exceed Current Levels of Customer ServiceInsurers individually invested $30 million, on average, in analytics and mobile capabilities over the past three years, and plan to increase investment to improve customer service, Accenture reports.
November 10, 2011
Accenture Survey: Insurers’ Aspirations Exceed Current Levels of Customer ServiceInsurers individually invested $30 million, on average, in analytics and mobile capabilities over the past three years, and plan to increase investment to improve customer service, Accenture reports.
November 07, 2011
Wave Your Magic Social Media Wand, Part 1Convert social media connections into real-world business and profits. Its easier than you think.
November 06, 2011
A Fish Among FishermenOn the final day of LIMRAs 2011 conference, during a morning breakout session in the Hilton in midtown Manhattan, Ronald Leopold, MD from MetLife and Mammen G. Verghis from Prudential Financial began their workshop, Opportunities with Generations X and Y.
November 02, 2011
New Raymond James Social Media Platform Lets Advisors Use LinkedIn, Facebook, TwitterRaymond James is using a new social media platform from Actiance that will let it use social media sites including LinkedIn, Facebook and Twitter while complying with FINRA regs.
November 02, 2011
Read All About It: Writing Your Way to a Higher Public ProfileUse your financial knowledge and writing skills to gain the attention of publishers and prospective clients.