Social Media
The latest news and advice about successful social-media communications, including the best methods and strategies for financial advisors.
Fortune 500 Companies Slow Down Social Media Adoption
By Danielle AndrusIt may be hard to believe as more and more firms take up social media, but a report from the University of Massachusetts at Dartmouth found that adoption could be leveling off.
November 11, 2011
Advisors: Inject Some “Wow!” Into Your WebsiteDoes your website get people talking? Or do they move on to the next site?
November 10, 2011
Word-of-Mouth Wildfire: How Customer Service Can Make or Break Your BusinessThe old adage that the customer is always right is wrong. It may be shocking to read, but its true. The customer is, in fact, often wrong. How you handle difficult customer situations makes all the difference in your circle of influence.
November 10, 2011
Accenture Survey: Insurers’ Aspirations Exceed Current Levels of Customer ServiceInsurers individually invested $30 million, on average, in analytics and mobile capabilities over the past three years, and plan to increase investment to improve customer service, Accenture reports.
November 10, 2011
Accenture Survey: Insurers’ Aspirations Exceed Current Levels of Customer ServiceInsurers individually invested $30 million, on average, in analytics and mobile capabilities over the past three years, and plan to increase investment to improve customer service, Accenture reports.
November 07, 2011
Wave Your Magic Social Media Wand, Part 1Convert social media connections into real-world business and profits. Its easier than you think.
November 06, 2011
A Fish Among FishermenOn the final day of LIMRAs 2011 conference, during a morning breakout session in the Hilton in midtown Manhattan, Ronald Leopold, MD from MetLife and Mammen G. Verghis from Prudential Financial began their workshop, Opportunities with Generations X and Y.
November 02, 2011
New Raymond James Social Media Platform Lets Advisors Use LinkedIn, Facebook, TwitterRaymond James is using a new social media platform from Actiance that will let it use social media sites including LinkedIn, Facebook and Twitter while complying with FINRA regs.