Running Your Business
Insights on how to run an insurance agency, along with coverage of agency management and agency technology news.
The Moment of Truth
By Jonathan FarringtonIdentifying your companys moments of truth is the first step to improving customer service.
March 14, 2012
Conning: Life Insurers Right in the Middle of a Big OpportunityThe life insurance industry will have to adapt to demographic and economic changes that will have a direct impact on the manner in which they market and sell their products in order for them to remain relevant when individuals and families contemplate their options for financial planning.
March 14, 2012
CBO: Obama's Health Law to Cost Less, Cover Fewer People than First Thought (The Hill)The Congressional Budget Office estimates the new health law will cost $50 billion less and cover 2 million fewer people by 2016.
March 14, 2012
Producer Roundtable: 2012 Annuity Opportunities, Part 3Annuities have been red hot for the last couple of years. Whats in store for the industry? Three top producers look ahead.
March 14, 2012
Goldman SuchsA scathing public resignation letter from one of the world's most vilified investment banks provides a good example on the power of culture, social media, and going public.
March 14, 2012
Acres of DiamondsIts amazing what you can find in your own backyard if you will only look.
March 14, 2012
Everybody Loves a WinnerCultivating an optimistic, upbeat approach can make a difference.
March 13, 2012
Avoiding the Dementia TrapHow should you respond to what some are calling a landmark case in the annuity industry? Make sure you know the warning signs of cognitive impairment.