Running Your Business
Insights on how to run an insurance agency, along with coverage of agency management and agency technology news.
Help Prospects Heed Your Call
By Alan BlumeA prominent call to action should be a central feature of your website.
June 15, 2012
7 Ways to Be a Better Customer (and Get Better Service in Return)Customers wait on hold for an eternity. Complaints go unanswered. If you think customer service has taken a nosedive, youre right but theres a lot you can do to change that.
June 15, 2012
7 Ways to Be a Better Customer (and Get Better Service in Return)Customers wait on hold for an eternity. Complaints go unanswered. If you think customer service has taken a nosedive, youre right but theres a lot you can do to change that.
June 15, 2012
HHS' Larsen Resigns Top PostMike Hash, director of the Office of Health Reform, will serve as interim director of the CCIIO.
June 15, 2012
Investor Concern about MetLife OverblownA securities analyst said it is unlikely that the Federal Reserve Board may force MetLife to raise more capital, a concern that has led investors to undervalue the stock.
June 15, 2012
Uninsured angst rises as premiums ride on health law court ruling (Bloomberg)With just two weeks left in the month, the uninsured are getting nervous about which way the Supreme Court will decide on PPACA
June 15, 2012
Sales and Marketing: A TruceThree steps to achieve the holy grail of sales and marketing alignment.
June 14, 2012
Employees, Executives Disagree on Social Media's PlaceForty-one percent of executives say social networking contributes to building and maintaining workplace culture, but only 21 percent of employees believe the same, according to a new Deloitte LLP survey conducted by Harris Interactive.