Cynthia Jane Buckler, who has been with Wells Fargo since 1996, is responsible for all aspects of technology support for Wells Fargo Advisors, Wealth Management, Wells Fargo Retirement and Trust, Abbot Downing and Wells Fargo Investment Institute, from desktop tools, trading platforms and new account-opening systems to online platforms like Intuitive Investor.
Earlier, she managed a large trust platform for Broadway and Seymour, after beginning her career at Meridian Bancorp as a bank branch manager and then operations and technology manager.
“I’ve seen first-hand how long-term planning changes lives,” Buckler said. “My grandfather created a trust for my grandmother before he died in 1976. That trust supported her for 40 years until she died this year at age 111. The right advice and the right technology is critical to helping people live a secure life.”
What do you most focus on in your job? Keeping systems secure is critical every single day. Plus we’re focusing on moving to a service-based architecture.
What technology or tech trend are you most bullish on in the short term? We’re currently focusing on modernizing our platform by moving to a service-oriented architecture along with eliminating our technical debt.
How about in the long run? I believe Blockchain will likely have long legs and we’re watching it closely.