Bonds between clients and financial advisors may have been strengthened by the market volatility that began in 2008.
Marketers at John Hancock Funds, an arm of Manulife Financial Corp., Toronto, have published that finding in a summary of results from a recent survey of about 300 financial advisors. About 43% have the advisors have been in the financial advisory business for 10 to 20 years, and about 40% have been in the business more than 20 years.
Almost 65% of the participating advisors said that their contacts with clients have been up sharply since the market collapse in late 2008, and that most of their clients are actively investing or working on rebalancing their portfolios, Hancock marketers report.
The marketers found that 91% of advisors identified market volatility as one of their clients’ top 3 concerns since the beginning of 2009. The 2 other top worries have been 401(k) balances and taxes.
Despite clients’ concerns, nearly 46% of advisors described their clients’ emotional attitude as healthy and report that clients are selectively rebalancing holdings. In addition, 40% of advisors said clients are upset by the turmoil but are not selling, and 4% said their clients are ready to invest.
About 46% believe the markets will improve during 2009, while another 40% said the markets will rally by the end of 2010.
Advisors were optimistic about their own businesses, with 89% expecting sales to improve over the next year.