Client Outreach
The latest news and advice about successful client communications, including the best methods and strategies for financial advisors.
The Right Perspective on Low Returns
By Marshall JaffeWith all the talk of low returns, it's time to check in with clients on their real challenges and their best responses.
September 29, 2016
Wells Fargo’s Troubles Mount With Fine for Mishandling Soldiers’ LoansDOJ is ready to sanction beleaguered bank over repossessions; OCC said to fine bank as much as $20 million over car seizures.
September 29, 2016
More Families Saving for College but Many Not Using 529 PlansA new survey shows close to 60% of families are saving for college, but only 37% are using 529 plans.
September 28, 2016
Schwab DAF Clients Gave $1.2 Billion to 56,000 Charities in FY2016For the second consecutive year, Schwab Charitable distributed over $1 billion in charitable grants on behalf of its DAF account holders.
September 28, 2016
UBS Settles With SEC Over Sales of ‘Complex Products’SEC says the wirehouse must repay 8,700 investors over $8 million and pay a fine for not reasonably training its advisors.
September 28, 2016
Building Trust Key to Overcoming Client RoadblocksTrust is still an issue in the financial services industry, Zahira Lehri of SunTrust said at the IRI Vision annual conference.
September 28, 2016
Does Client Philanthropy Pose a Conflict for AUM Advisors?If your client reduces his assets under management through charitable giving or other means, does that make the flat-fee approach better for advisors?
September 27, 2016
Advisors, It Pays to Thank Clients — Consistently: Janus LabsThose who express gratitude regularly and systematically have significantly higher AUM than those who do not, Janus finds.