What You Need to Know
- Shortly before noon, Fidelity said it had resolved the issue.
Fidelity Investments appeared to experience a widespread login problem Tuesday as an outage monitoring website logged more than 10,000 problem reports within a few minutes.
The problem appeared to start shortly before 11 a.m. Eastern time, and Fidelity announced it had resolved it about an hour later.
The issue affected both the company’s website and mobile app, customer posts indicated.
Fidelity posted on X, formerly Twitter, at 11:41 a.m.: “We are aware that some customers are experiencing issues logging into Fidelity platforms. We are working urgently on a resolution. We apologize for the inconvenience and appreciate you being a customer.”