Coinbase Global Inc., the biggest U.S. cryptocurrency exchange, said some individual investors saw zero balances in their accounts for the second time in less than a week.
The glitch comes as Bitcoin inches toward a record high.
The company said it affects “a small subset of users” and their “assets are safe.” Last week, users experienced errors in buying and selling.
A Coinbase spokesperson said Monday’s problem “is a display issue only.”
We are aware some users may experience increased latency across https://t.co/ohqDivlp6Y and a few users may see intermittent zero balance. Rest assured, your funds are safe. Our team is investigating this issue and will provide an update. Trading is not impacted at this time.
— Coinbase Support (@CoinbaseSupport) March 4, 2024