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2021 Health Care Survey: A Post-Pandemic Model Takes Shape

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What You Need to Know

  • A survey of 300 found that a majority (54%) expect group health coverage to remain the same.
  • Sixty-two percent of respondents said digital health would be main focus and growth in next five years.
  • Network breath/strength was main consideration, not price, when recommending health insurance carrier.

Last year’s BenefitsPRO Health Care Survey was conducted in the early weeks of the pandemic,  when it was still difficult to truly know the extent of COVID-19’s impact on business operations and the economy as a whole. This year, we’re better able to start developing a clearer picture of the long-term impacts.

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