A logo on a blue background, with a statement that "UMA guides thousands of seniors through Medicare each year." A screenshot from a video posted by Spring Venture Group’s United Medicare Advisors unit. (Credit: Spring Venture Group)

Spring Venture Group says it’s planning to hire about 400 agents for United Medicare Advisors, its Medicare plan distribution unit and its SmartMatch Insurance Solutions

The Kansas City, Missouri-based company says it may hire 300 full-time agents and 100 season agents, but that it’s open to adjusting those numbers to bring in good people.

Resources

A majority of the positions will eventually be in brick-and-mortar offices. The company has brick-and-mortar offices in Kansas City; Scottsdale, Arizona; and Atchison, Kansas.

The company is also hiring work-from-home agents  in Arizona, Kansas, Missouri, and Texas.

The company has not yet posted the positions on its career site.

Kim McDonald, the company’s executive vice president of group, said in a comment included with the hiring announcement that the company wants to keep job candidates and employees safe from COVID-19. “All new hires will be interviewed, on-boarded and trained remotely,” McDonald said. “Rest assured we’ll shift our staff back into an office only when physical locations can be safely accessed.”

Spring Venture Group hopes to fill of the positions by the end of August.

The Company

Five Elms Capital, a Kansas City-based investment firm, financed the company’s start, back in 2009.

Corsair Capital, a private equity firm, made a major investment in the company in 2018.

Spring Venture Group now has about 900 employees, up from 27 in 2012.

The United Medicare Advisors unit and the SmartMatch unit sell Medicare supplement (Medigap) insurance and other health-related insurance products and services packages.

The company has relationships with companies such as Aetna, Nationwide, GoodRx and American Hearing Benefits.

One of the ways the company promotes itself is through a YouTube channel. One video on the channel, about about  whether doctors will accept Medigap coverage, has 73,000 views.

The company has also posted a video featuring three of its top agents. The agents share Medicare plan sales tips.

The Medicare Plan Market

Low interest rates have squeezed issuers of products such as life insurance, annuities, and disability insurance.

Catastrophes have hurt property and casualty insurance issuers, and economic turmoil related to the COVID-19 pandemic has hurt companies that depend on sales of products to and for people with steady jobs.

Those factors have increased many insurers’ and distributors interest in the Medicare plan market.

A broker, eHealth Inc., has said that the COVID-19 pandemic appears to be helping its Medicare plan sales performance, because a shift to working at home has increased its agents’ productivity. The company has said it will be replacing much of its outsourced agent network with its own work-from-home agents.

Independence Holding Company has said it’s hiring about 425 career and call center agents to support a new Medicare plan sales program.

Tranzact, an arm of Willis Towers Watson PLC, announced last week that it’s hiring about 1,200 Medicare plan agents.

Correction: An earlier version of this article described Spring Venture Group’s product menu incorrectly. The company sells Medicare supplement insurance plans but does not sell Medicare Advantage plans.

— Read Work-From-Home Shift Helps EHealth Hire Its Own Agents, on ThinkAdvisor.

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