TD Ameritrade began 2020 with the wrong kind of bang, with investors reporting login and application issues on its trading website early Thursday.
An investor calling himself John Galt tweeted: “TD Ameritrade has crashed all trading. Way to start the New year!”
Another user, with the Twitter handle @astute_b, said: “@TDAmeritrade your app and website are a little buggy today.”
The firm responded: “Replying to @astute_b Hey we apologize for the trouble. Clients may be experiencing sporadic website issues. Please try logging out and back into the account to reset your platform. We are working to resolve this as we speak.”
It said earlier on its website: ”We are currently experiencing some system issues that may impact the accuracy of balances and positions in your account, as well as your ability to place trades.”