Just ask Alexa.
That’s what John Hancock Retirement Plan Services is hoping plan participants will do now that it’s added participant access to personalized information, including frequently-asked account queries, through Amazon Alexa-enabled devices.
By saying, “Alexa, open John Hancock,” and then providing a “secure and personalized voice code,” participants will be able to ask for information on account and loan balances, fund allocations, personal rates of return and contact information for the plan, among other things.
In addition, Alexa-enabled devices that also have a built-in display capability such as Echo Show will be able to show participants information onscreen.
“Our goal is to make it easier for people in our plans to save more for retirement, and to do that we want to provide the personal information they need in the ways they want to receive it,” Patrick Murphy, president and CEO of John Hancock Retirement Plan Services, said in a statement.
Murphy adds, “With the growth in voice-enabled technology, we’re pleased to offer services which provide quick, secure access to important account information.”