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IS THIS YOU? Sales fanatics make sure they spell names correctly. They double-check their work. They review their emails before pressing “send.” They make sure they have all the necessary items required to deliver great sales presentations. And, they seldom forget to follow up or follow through after initial appointments.

Kelley Robertson helps sales professionals master their sales conversations. Get a free copy of “100 Ways to Increase Your Sales” and “Sales Blunders That Cost You Money” at

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