Retirement-plan sponsors surveyed in 2011 by the Boston Research Group ranked Vanguard as the top firm for overall satisfaction, value for cost, and investment performance, according to Vanguard, which notes this is the third year in a row that it has achieved the No. 1 ranking for overall satisfaction.
“The results show how important value is to plan sponsors — the concept that high-quality service and funds can be delivered at a very reasonable cost,” said Chris McIsaac, head of Vanguard’s Institutional Investor Group, in a statement.