NU Online News Service, Sept. 26, 4:30 p.m. – Charter Consulting Inc., Chicago, a management consulting firm, has hired Richard Madock to be director of its financial-services practice.

Madock is a former president of the small commercial insurance unit at CNA Insurance Group, a subsidiary of CNA Financial Corp., Chicago.

Madock also founded and served as chairman of a financial-services distribution technology company and as senior vice president of the financial services group at Alleghany Corp., New York.