Earning the Next Generation: Compliance as a Trust-Building Strategy

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For wealth managers, two threats loom over every long-term client relationship: the loss of a family's trust and the erosion of their assets. Whether a missed regulatory shift or an unprepared next generation, the risks are significant. But within these challenges lies a powerful opportunity to secure your firm's future.

As the Great Wealth Transfer accelerates, high-net-worth families are seeking more than a portfolio manager. They need a "quarterback,"— a trusted advisor who can confidently navigate complex legal, financial, and regulatory landscapes on their behalf. Firms still treating compliance as a back-office cost center are missing a critical opportunity to demonstrate the foresight and stewardship that solidifies relationships from one generation to the next.
Discover how the same infrastructure that keeps your firm audit-ready can also give clients unshakable confidence that you are planning for their grandchildren, not just the next tax year.

Join us to learn:

• Why "we're staying ahead of regulatory change for you" is a relationship-building message, not just a compliance disclosure.
• How to turn a routine plan review into a meaningful next-generation family conversation.
• How transparent, adaptive processes build the kind of trust that reduces attrition when wealth passes to heirs.
• Practical ways to make regulatory vigilance visible to clients without overwhelming them.

Don't miss this opportunity to transform your compliance strategy into your most effective client retention tool.

Featured Speakers: 
Scott Ferguson | Think Advisor Contributor | Touchpoint Markets
Scott Ferguson is the Director of Custom and Marketing Content for Think Advisor's parent company, Touchpoint Markets. Before joining Touchpoint in 2021, Ferguson held numerous editorial positions at ISMG, Informa, UBM and Ziff Davis Enterprise. He started his career as staff writer at both the Herald News and the Asbury Park Press.

Kyle Fleming | Senior Director, Product Strategy | SS&C Black Diamond Wealth Solutions
Kyle Fleming, CFA, plays a key role in shaping the strategic direction of SS&C Black Diamond Wealth Solutions. Kyle focuses on aligning product positioning with emerging industry trends, competitive dynamics, and evolving advisor and investor expectations. Leveraging over 15 years of experience in financial technology, Kyle brings a holistic perspective to the wealth-tech landscape, connecting the dots between product innovation, market demands, and client engagement strategies.

Gretchen Goode | SVP, Head of Wealth & Trust | SS&C Black Diamond Wealth Solutions
Gretchen Goode leads initiatives within Black Diamond Trust and Retirement Solutions, facilitating sales and guiding product development in the trust market. She has held a variety of roles across implementations, client service, and product management, bringing deep expertise in wealth technology. Gretchen is also a frequent contributor to industry roundtables and panels, the author of several industry whitepapers, and the winner of the Family Wealth Reports 2026 Women in Wealth Tech award.

Tim Welsh (Moderator) | CEO & Founder | Nexus Strategy
Timothy D. Welsh, CFP® is President, CEO and founder of Nexus Strategy, LLC, a leading consulting firm to the wealth management industry. Nexus Strategy's primary focus is working with leading organizations to best market their products, services and technology to the independent Registered Investment Advisor (RIA) industry. 

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