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Technology > Investment Platforms

E-Trade Site Problems Reported on Social Media

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Social media users complained they encountered technical problems Monday trying to use Power E-Trade, the E-Trade investment platform’s premier service.

“@etrade The live account value is showing blank in Power etrade. Is there a known issue?” one user on X, formerly Twitter, posted at 11:31 a.m. Eastern Daylight Time.

Another responded, “Yes. Been down for a couple of hours. Orders go pending and fill in their own sweet time. Avoid until its fixed. They have no comment beyond ‘we’re working on it.’”

Yet another X user, employing an expletive, wrote just before noon that it was unclear whether trades were going through as they weren’t being processed in a timely fashion, and suggested he was losing thousands of dollars because of E-Trade.

Problem reports on outage onitoring site Downdetector reached roughly 60 around 11:20 a.m. and subsided a short time later.

Spokespeople for E-Trade and parent company Morgan Stanley didn’t immediately respond to email messages seeking information on the reports.

Credit: Diego M. Radzinschi/ALM


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