Close Close
Sign In
Newsletters
Popular Financial Topics Discover relevant content from across the suite of ALM legal publications From the Industry More content from ThinkAdvisor and select sponsors Investment Advisor Issue Gallery Read digital editions of Investment Advisor Magazine Tax Facts Get clear, current, and reliable answers to pressing tax questions
Luminaries Awards
Podcast Center Video Center Webcasts Resource Center Events
About ThinkAdvisor Contact Us Advertise With Us Asset & Logo Licensing Sitemap Terms of Service Privacy Policy Copyright © 2024 ALM Global, LLC. All Rights Reserved.
ThinkAdvisor
E-Trade building sign

Technology > Investment Platforms

E-Trade Users Report Login Issues

By Dinah Wisenberg Brin

X
Your article was successfully shared with the contacts you provided.

E-Trade customers appeared to be encountering trouble accessing the investing platform Wednesday afternoon, according to social media reports.

Website monitoring service Downdetector indicated it had logged more than 1,250 problem reports about E-Trade after 3 p.m. Eastern Time, and users on X, formerly Twitter, suggested they were facing glitches trying to use the trading platform.

Downdetector indicated 85% of the E-Trade problem reports involved login trouble.

“How can @etrade be down? This is a major problem,” one X user posted at 3:10 p.m. Another responded that the E-Trade app worked but not the website.

“Morgan Stanley’s @etrade goes down five seconds after Fed’s Williams says interest rates need to stay high to ensure inflation is tamed… Costs and opportunity costs significant,” another X user posted. “Server error,” someone commented on Downdetector.

Representatives from E-Trade and its parent, Morgan Stanley, didn’t immediately respond to emails from ThinkAdvisor seeking comment on the situation.

Credit: Diego M. Radzinschi/ALM

Dinah Wisenberg Brin

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.