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Industry Spotlight > Broker Dealers

Fidelity Plans to Hire 2,000 People

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Fidelity Investments is hiring, accelerating plans to add 2,000 people in several categories across the U.S., due to growing demand for services from existing clients

“We have seen unprecedented engagement from our individual clients as well as 401(k), 403(b), defined benefit and stock plan participants, all of whom are turning to Fidelity to help them navigate this challenging environment,” said Kathy Murphy, president of personal investment at the privately held firm, in a statement. “To ensure we continue to provide this strong support to clients, we are stepping up and hiring advisors and other financial professionals to continue helping them navigate their financial lives.”

The vast majority of the new jobs are for financial consultants, licensed representatives and customer service representatives.

In another statement, posted on LinkedIn, Murphy said Fidelity will consider not only candidates with financial services experience but also those with experience in other industries that focus on strong client service and relationship building, such as hospitality.

As part of its expedited hiring process during the pandemic, Fidelity will conduct virtual interviews. Once hired, new employees will be able to access a remote onboarding process and enhanced benefits such as more time and flexibility to address unexpected personal events, access to COVID-19 screening services and testing referrals, remote learning and training and work from home.

Nearly all of the firm’s employees are currently working from home, according to a spokeswoman.

“New hires will experience a safe and enhanced onboarding process,” said Bill Ackerman, head of human resources at the firm, in a statement.

As of the end of February, Fidelity employed more than 40,000 associates. Its assets under administration totaled $8 trillion, including $3.1 trillion over which Fidelity has discretionary control.  

The firm serves more than 32 million individuals, 22,000 businesses (for which it manages employee benefit programs) and 13,5000 financial advisory firms, providing those firms  technology and investment and solutions, including custodial services.

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