An overwhelming majority of high-net-worth U.S. investors believe mobile technology has helped them and they’re increasingly using mobile devices and applications, according to the findings of the latest Morgan Stanley Investor Pulse Poll, released Wednesday.
But a significant number of the country’s wealthiest investors continue to have concerns about cybersecurity issues when using their smartphones and other mobile devices, the poll of 1,106 U.S. investors, age 25-75, with $100,000 or more in household liquid investable assets, found. A third of respondents had $1 million or more in investable assets.
A whopping 87% of high-net-worth investors felt mobile tech had positively impacted them, while 59% reported an increase in mobile tech use over the past year, 61% said mobile tech helped them manage their money and 58% said they gained control and organization thanks to such technology, according to the report. In addition, while 63% enjoyed learning about mobile tech, 44% felt it was important to “keep up with the latest mobile tech,” the report said. “Millennials are even more likely to view mobile technology as enjoyable (83%) and important (74%),” it said.
The poll also found that 82% of high-net-worth investors expected their investment firm to provide online access to account information, while 78% expected convenient and secure online account management, Morgan Stanley stressed while announcing the poll’s findings.
But enthusiasm for tech was “tempered a bit by mistrust and concern” about cybersecurity, Morgan Stanley reported. Forty percent of high-net-worth investors overall agreed at least a bit that they didn’t trust today’s mobile technology, although that percentage was much lower, at 26%, among high-net-worth millennials, the report said. Specifically, very few of the wealthiest investors were very confident in the security of their personal financial information online, although millennials were about twice as likely as high-net-worth investors overall to feel very confident that their financial info was secure online — 18% of millennials said this — and that they could protect that information (19%), Morgan Stanley said.