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The evolution of consumerism in health care

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This week on the ShiftShapers podcast, we speak with John Park, chief strategy officer at Alegeus.

As the Trump administration transitions to power in Washington, there have already been serious signals in the consumer-directed marketplace. John shares his views of how consumerism in health care may change, and how that will impact the future of health care services.

Incorporating and driving more individual responsibility in health care decision-making is at the heart of the consumerism movement. We explore two elements of modern healthcare consumerism and trends that are changing the marketplace.

We also discuss the existing tools that are changing to help the consumerism evolve. We learn that while tools are an important part of helping to build consumerism confidence, there also are challenges. We’ll talk about both areas and look at how current products, services, and software innovations are trying to address the concerns.

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