Common threads about our contemporary work-life tend to surface each year when Fortune magazine surveys companies nationwide for its Great Place to Work® rankings.
Companies that made the new 2016 list, which includes several insurance and financial service providers, have found ways to turnaround the widespread problem of disengaged, apathetic employees.
These companies develop managers and policies that build employee trust through active listening and creative problem-solving, and they foster a workplace culture where individual success and performance trumps overall productivity benchmarks.
Creating a Great Place to Work® means encouraging a company leadership team that values collaboration and integrity over bean-counting. These are places where managers:
Involve employees in their decision-making
Keep employees informed about top-level issues
Deliver on their promises
Actively seek and respond to employee feedback
Encourage a multi-generational workplace
It’s clear that fostering a winning corporate culture is essential for a company to get noticed by Fortune magazine and its Great Place to Work® selection committee.
Here are seven insurance or financial services companies that are getting it right, according to the writers, editors and researchers who produce Fortune magazine’s annual Great Place to Work® list.
1. ACUITY Insurance
Headquarters: Sheboygan, Wis.
Fortune 100 Best Rank: 2
U.S. Employees: 1,110
Look no further than ACUITY’s 2 percent employee turnover rate for proof that this property and casualty insurance company is a place where people want to work and stay in their jobs once they arrive. Its employee-centered corporate culture revolves around recruiting and keeping “motivated, experienced, and dedicated professionals who will develop long-term (customer) relationships.” ACUITY, which provides coverage in 24 states, also has distinguished itself through innovative technology and ongoing corporate philanthropy.
2. United Services Automobile Association (USAA)
Headquarters: San Antonio, Texas
Fortune 100 Best Rank: 36
U.S. Employees: 27,595
This well-known financial services company provides insurance and investment services to members of the United States military and their families. USAA has had nearly a century to perfect its business and its corporate culture. Considered one of the pioneers of direct marketing campaigns, today the company’s diversity and philanthropic initiatives help define a business where employees reported feeling welcome, secure, included in decision-making and motivated to become ever better professionals.
Headquarters: Columbus, Ga.
Fortune 100 Best Rank: 50
U.S. Employees: 5,224
People are more than just employees at this 61-year-old company, which is the country’s largest supplemental insurance provider and has made Fortune’s Great Place to Work® list numerous years in a row. People are happy to work for Aflac because they enjoy competitive salaries and an open-door management policy. Aflac also encourages a healthy work-life balance, and runs one of the largest workplace childcare facilities in the state of Georgia.
(The Aflac Duck looked dapper in his sparkling gold bowtie at the 58th Annual GRAMMY Awards® in February. Photo by Aflac via AP Images)
4. American Fidelity
Headquarters: Oklahoma City, Okla.
Fortune 100 Best Rank: 64