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Life Health > Health Insurance

The 10 biggest announcements from life and health insurers this week

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Massachusetts Mutual Life Insurance Company (MassMutual) announced that it has again been recognized by the Ethisphere Institute, the global leader in defining and advancing the standards of ethical business practices, as a 2015 World’s Most Ethical Company®. This marks the second consecutive year that MassMutual has been named a World’s Most Ethical Company. In 2014, MassMutual was the first mutual company in the life insurance industry category to be honored with this distinction. This year, the company remains the only mutual named World’s Most Ethical in the life insurance industry category. The World’s Most Ethical Company assessment is based upon the Ethisphere Institute’s Ethics Quotient™ (EQ) framework developed over years of research to provide a means to assess an organization’s performance in an objective, consistent and standardized way. The EQ framework and methodology is determined, vetted and refined by the expert advice and insights gleaned from Ethisphere’s network of thought leaders and from the World’s Most Ethical Company Methodology Advisory Panel.

Aflac (NYSE: AFL), a provider of voluntary insurance at the work site in the U.S., announced that it is introducing One Day Pay(SM), a trailblazing initiative that allows the company to receive, process, approve and disburse payment to policyholders for eligible claims within just one business day. If Aflac policyholders follow a few simple steps, they can receive their benefits faster than ever before. The company is not only processing claims faster, but also simplifying the claims submission process for policyholders. Aflac SmartClaim®, the company’s online claims submission system, removes the guesswork for policyholders and provides easy-to-answer questions to guide users step-by-step through the process. Once the questions are answered, SmartClaim identifies the supporting documents the policyholder needs to upload. With a few clicks of a mouse, the claim is submitted and processing begins.

V12 Group, a provider of data and a multi-channel digital marketing cloud, announced a white label partnership with global reinsurer Swiss Re. Through this exclusive partnership, Swiss Re will deploy V12 Group’s proprietary marketing platform, Launchpad Marketing Cloud, allowing Swiss Re’s clients to select prospects and policyholder audiences to market life insurance through email, display advertising, social media, mobile, and direct mail channels. V12 Group reveals the industry’s first fully branded, multi-channel marketing cloud with Swiss Re’s segmentation algorithms embedded. The branded platform will give Swiss Re clients exclusive access to The V12 Group Data Cloud, a powerful data resource comprised of more than four billion consumer, business, automotive, and digital records, providing Swiss Re’s insurance carrier clients with a simple-yet-powerful marketing execution vehicle to leverage these proprietary Swiss Re algorithms.

SCOR Global Life has entered into a longevity insurance transaction with Sun Life Assurance Company of Canada (Sun Life). The transaction, which is a first in the Canadian market, covers benefits in payment for pensioners who are members of the Bell Canada (BCE Inc.) pension plan. The risk of these members living longer is transferred from BCE Inc’s pension scheme to Sun Life and two reinsurers. The associated liabilities are approximately $5 billion CAD, which makes this transaction one of the largest pension scheme longevity insurance transactions completed globally. SCOR Global Life is assuming a significant portion of this risk. The effective date of the transaction is 1 January 2015.

New York Life was recently named to Training magazine’s Top 125 and Chief Learning Officer magazine’s LearningElite for excellence in employer-sponsored training and development programs. New York Life was named to Training magazine’s Top 125 based on benchmarking statistics including total training budget; percentage of payroll; number of training hours per employee program; goals, evaluation, measurement, and workplace surveys; hours of training per employee annually; and detailed formal programs. Chief Learning Officer magazine’s 2015 LearningElite honors the best organizations for learning and employee development. New York Life was recognized for its efforts in functional areas including leadership development, use of technology, executive buy-in, and content development and delivery, among others.

The Insured Retirement Institute (IRI) announced that the IRI Marketing Summit 2015 will take place March 25-27 at the Gaylord National Resort and Conference Center near Washington, D.C. The IRI Marketing Summit is the premier conference for marketing, product development and sales professionals in the insured retirement industry.

Keynote speakers:

Peyton Manning, Quarterback, Denver Broncos; Spokesman, Nationwide Financial

David Pottruck, former CEO, Charles Schwab

Jim Stengel, former Global Marketing Officer, Procter & Gamble

Amy Walter, National Editor, The Cook Political Report; former Political Director, ABC News

Agenda: A preliminary agenda is available here.

Hearsay Social, a technology provider for the financial services industry, unveiled the ‘Predictive Social Suite’ for financial advisors and insurance agents. Currently, over 3 million advisors and agents globally increasingly face the onslaught of “robo-advice” websites and disruptive consumer technologies that threaten their ability to stay relevant and connected to clients, especially millennials. Hearsay Social provides the Predictive Social Suite to enable these relationship managers to identify multi-channel client buying signals and share the right information at the right time, increasing the quality and quantity of client relationships while maintaining compliance with policy and regulations.

W&S Financial Group Distributors, Inc., wholesale distributor of annuities and life insurance from member companies of Western & Southern Financial Group (Western & Southern), launched a new variable annuity living benefit rider, Guaranteed Lifetime Income Advantage (GLIA) Plus. GLIA Plus is an optional guaranteed lifetime withdrawal benefit (GLWB) offered with AnnuiChoice® and Pinnacle variable annuities issued by Integrity Life Insurance Company (Integrity Life) and National Integrity Insurance Company (National Integrity Life).

A new disability insurance offering from Unum (NYSE: UNM) simplifies benefits decision-making, while allowing employees to easily choose the financial protection and price that’s right for them. Unum’s newest plan designs are voluntary – allowing employers to make coverage available to their entire workforce and designed to let employees choose from the coverage options at affordable group rates. This new offering reflects the growing trend of employers and employees sharing the costs and decisions about benefits coverage. Employers choose to offer short-term disability, long-term disability or both, along with a few other options.

The companies of OneAmerica have hired Marc Wheeler as vice president of marketing for its individual life and financial services division. Wheeler will lead all marketing and communications efforts for the division. The company’s Individual Life division serves America’s wealth protection and retirement income needs through alliances with quality firms, agents and advisors. Prior to joining OneAmerica, Wheeler served in a marketing role at SelectQuote Insurance Services. Wheeler earned a bachelor’s degree and Masters of Business Administration from Western Michigan University.


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