Any new long-term care insurance (LTCI) disclosure rules should help consumers make informed decisions, not simply shield insurers and their agents from litigation, a consumer advocate says.
Bonnie Burns, a consumer advocate at California Health Advocates, proposes some guidelines for any LTCI disclosure guideline provisions in a letter to the Long Term Care Disclosures Working Group. The working group is an arm of the Senior Issues Task Force, a division at the National Association of Insurance Commissioners (NAIC).