Managers of Cover Oregon public health insurance exchange say they are doing better at processing agents and broker commission payments.
Managers of the state-based exchange have included a summary of commission payment performance in a report included in a new board meeting packet:
- In August, the exchange received $874,044 in producer commission deposits and paid about $1 million in commissions.
- In July, the exchange received $824,962 in commission deposits and paid $778,620 in commissions.
- The number of agents or agencies paid increased to 746 in August, from 698 in July.
- The percentage of commission deposits processed during the current month increased to 95 percent, from 89 percent.
- Total producer commission balances have fallen to $216,789, from $344,024.
The exchange is still trying to get the percentage of commissions paid during the correct month to 100 percent, managers say. The exchange has hired more commission unit workers to speed up processing.
Exchange staff members are also comparing exchange business records with the records of agencies and insurers, to identify and reconcile differences, managers say.