ROI, P&L, acquisition cost, KPIs, EBITDA. Do your eyes glaze over when you read these words and acronyms? These are common business terms, but I have been consistently surprised that so many salespeople get a “deer in the headlights” look when I mention them in sales training workshops.
What does this have to do with selling? Today’s salespeople need to become more business-focused if they want to rise above the crowd. We need to think and act like the business people who make up our client base, rather than vendors attempting to hawk a product, service or solution.
What does this mean for you? If you are already familiar with business terminology, jargon and acronyms, all you need to do is present this “business” understanding when dealing with prospects.