Accenture (NYSE: ACN) released a new version of the Accenture Life Insurance Platform (ALIP), a configurable and scalable software suite that offers life insurance and annuity carriers solutions for product development, new business, underwriting, policy administration and payout.
ALIP has added a variety of life and annuity product enhancements that support more complex insurance business rules and calculations and allow custom processing through configuration. Insurance providers can continually review and improve their customer service processes, further automate tasks and mitigate manual processing.
In other industry news:
Riskalyze introduced its next technology platform, Retirement Maps.
The technology instantly – and deterministically – calculates a client’s financial path to retirement with 95 percent probability, according to Riskalyze. Advisors can lead their clients through the development of this map in real time, helping them to make the decisions necessary to achieve a high probability of success.
Riskalyze is offering Retirement Maps as a free upgrade to all existing customers.
OptifiNow launched text on demand, software that seamlessly integrates SMS messaging into CRM databases.
Companies can record, track and monitor the content of text messages sent to potential leads and existing customers directly through existing CRM software. Log into the CRM dashboard, select a lead, access approved brand compliant messaging, personalize the message for a particular lead then send the message in SMS format to any mobile device.
The text message is logged in the lead’s notes in the CRM database as outreach activity so it can be accurately tracked in future follow ups. Managers can also view and monitor outbound text messages to ensure legal compliance and analyze campaign effectiveness.