Managers of the state-based Covered California public exchange now say they’ve certified 2,304 exchange agents.
That’s more than doubled from a week ago, and up from fewer than 400 around Oct. 7.
Anne Gezi, California’s Small Business Health Options Program manager, says the exchange has a total of 18,203 registered exchange agent hopefuls in the pipeline. The exchange started training a total of 13,619 agents, and 3,543 agents passed the certification exam.
Exchange officials included those activity figures in a collection of board meeting packets. They noted that one of the agent outreach challenges they face is improving the agent agreement completion process.
Some California agents wonder whether the exchange certification numbers are accurate.