Calif. department doesn’t certify exchange agents

In some cases, Kincaid said, agents might have been using Covered California classes to meet the continuing education requirements they need to keep ordinary producer licenses current.

Any delays at Covered California in granting continuing education credit could affect whether a producer is up-to-date with meeting continuing education requirements, but those delays would be the result of matters involving Covered California managers, not California insurance regulators, Kincaid said.

The department was not immediately available to comment Wednesday on the certification delay story, but Kincaid said the department wants producers to know it did return calls and wants to be responsive to producer concerns.

See also:

• California brokers face certification delays
• Public exchanges insist they’re alive
• California exchange draws heavy interest