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October 04, 2013 at 10:02 AM
JUNEAU, Alaska (AP) — A broker established to enroll Alaskans in public exchange plans reported Thursday that technical problems with the exchange website had continued.
Tyann Boling, chief operating officer for Enroll Alaska, said late Thursday morning that agents were running into “functionality difficulties” with the Alaska portion of the HealthCare.gov site, which is run by the U.S. Department of Health and Human Services.
Enroll Alaska receives commissions from insurance companies offering plans on the Alaska marketplace. Two companies, Premera Blue Cross Blue Shield of Alaska and Moda Health, are offering plans for Alaskans.
Boling said her group has received plan information from the companies and has been sharing that with individuals interested in plans. Enroll Alaska is talking with individuals about their choices and potential for getting income-based subsidies to help with costs, she said, as it waits for any remaining glitches to clear up.
Boling said her group has a large backlog of individuals interested in signing up and agents are scheduling follow-up appointments.
