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October 03, 2013 at 11:27 AM
Given all of the technical glitches and marketing challenges the new Patient Protection and Affordable Care Act (PPACA) exchanges face, it’s tough to know how the early exchange traffic and transaction volume numbers will correlate with plan sales.
But, here’s a look at some state volume numbers collected by the Associated Press:
Arkansas: State officials say 55,440 low-income residents have told the state they want to use a new program aimed at residents who are slightly above the federal poverty line to buy private coverage through the federally run Arkansas exchange. Regulators there said 22,000 people visited the state’s own exchange site Tuesday.
California: Officials at the state-run Covered California exchange said 7,700 Californians began applications for the coverage the first day, and that the two call centers received 19,000 calls by Tuesday afternoon. Blue Shield of California said it received 1,000 calls about the exchanges.
Colorado: Officials at the state-run Connect for Health Colorado exchange said 104,000 people had visited the state’s exchange site as of 3 p.m. Wednesday, and that 5,000 had communicated through telephone calls or online chats. About 6,900 set up accounts. The average telephone call wait time was about 4 minutes.
Florida: Orlando-area navigators for the state’s federally run exchange told the Associated Press that they’d made contact with 50 people. An event in Jacksonville attracted 34 people and 71 e-mails.
Hawaii: Coral Andrews of the state-run Hawaii Health Connector said that exchange had about 1,200 people submit forms on the opening day.
Illinois: Officials for the federally run Get Covered Illinois exchange said 231,000 people have visited the exchange site and that 5,000 have used the system to submit Medicaid applications online.
