When it comes to technology platforms and operations, Raymond James (RJF) executives say the firm is at or ahead of larger rivals.
“We have made huge strides,” said Raymond James CEO Paul Reilly in an interview with AdvisorOne, after speaking Friday at the Women’s Symposium conference hosted by the firm in St. Pete’s Beach, Fla.
“We now benchmark ourselves against the wirehouses and firms like Schwab, we think it’s going well,” Reilly said. “Our financial advisors are happy.”
Raymond James executives are also proud that the firm is “one of, if not, the first firm to support iPads for advisors,” Reilly shared. “The platforms will change, and we have to be there to deliver.”
As they change, the firm is making needed investments, according to Bella Loykhter Allaire, executive vice president of technology and operations.
“What’s going on is lots of plumbing investment, and that I could not have accomplished in any other firm,” said Loykhter Allaire, addressing the Women’s Symposium audience on Friday.
“We are fortunate that [Reilly] gets it,” the executive said in an upbeat talk. “He has said that he would say ‘no’ one day, but that hasn’t happened.