Fewer than one in five investment consultants are very satisfied with their consultant relations teams, according to a new report.
Cerulli Associates, Boston, published this finding in a summary of results from a new survey, “Cerulli Special Quantitative Update: Institutional Markets 2011.” The report is an analysis of U.S. institutional markets, including public and private defined contribution and defined benefit plan endowments and foundations, insurance general accounts, and sub-advisory accounts.
The report’s product coverage encompasses CITs, hedge funds, and ETFs. The report is based on 5 proprietary surveys, 25 secondary sources and 24 executive interviews.
The report finds that just 18.2% of investment consultants are “very satisfied” with their consultant relations teams. This contrasts with 45.5% who are “somewhat satisfied,” 27.3% who are “neutral” and 9.1% who are “somewhat dissatisfied.”