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ComPsych: Holidays Put Elders in (Scary) New Light

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Some people go home to a festive meal and discover, while singing Rock of Ages, that their parents are no longer rocks.

Analysts at ComPsych Corp., Chicago, an employee assistance plan (EAP) company, discuss elder care inquiry trends in a commentary based on a review of calls the company gets from EAP enrollees.

The analysts found that the volume of calls related to a need for elder care typically increases about 18% in November and December.

Dr. Richard Chaifetz, the chairman of ComPsych, says in a statement about the analysis that elder-care call volume probably rises around the holidays because people who have not seen their parents or other older relatives for awhile may be surprised when they see how much a relative’s condition has deteriorated.

This year, calls from EAP enrollees seeking emotional support and help with complex cases account for about 25% of elder-care related calls.

Calls for help with finding assisted living facilities account for 17% of the calls, and calls for help with finding nursing homes account for 11% of the calls.