In response to “Advisors: Skype your way to success”
Skype does not work as well as people are led to believe. I had an account with them for several years. They do not have a toll-free number for tech support, and they are very, very slow in responding to email requests for help. During the past two weeks, I’ve had nothing but problems with them even after sending them a dozen emails asking for help. It took them seven days to respond to my last one. It’s wrong that they do not have more support options. Skype does offer support if you are on a month-to-month plan. But if you are only a pay-as-you-go customer, forget it. Use a land line or smart phone.
-Wayne Cunningham

In response to “Ed Slott on the most common IRA mistake”
I had a cousin who passed away. She had six grown children. At some point she took all but the youngest two out of the will. She had talked about changing it back but never got around to it. She was quite healthy for a woman in her early 70s till one Sunday afternoon. She ended up in the hospital and less than a week later she died. When the will was read there was a large rift between the youngest two and the oldest four. It still has not totally been healed.
-Robert D.

In response to “Long-term care: Key benefits to recommend”
I respectfully disagree regarding “restoration of benefits.” In today’s medically advanced, high-tech world, I see many people who have serious situations, receive treatment and return to their independent lives.
Returning to one’s original benefit period is a great feature for health-conscious clients.
-Alyce Lewallen

In response to “True grit: Do you have it?”
A great western and a great actor, Dan. I’ve been doing this for nearly 23 years (my second successful career). I’d like to think I have some of what it takes. But I happen to live in the only state in the nation that still outlaws conceal and carry. So when I put those reins in my mouth, the only gun I can legally draw is my pen.
-G. Posner