Employees who call a financial helpline service are reporting lower levels of financial stress than they were reporting a year ago.
Analysts at Financial Finesse Inc., El Segundo, Calif., a firm that runs a financial information telephone hotline that is often bundled into employee assistance programs and other benefits programs, has reported that finding in an analysis of calls made during the first quarter by the 500,000 employees with access to the service.
The percentage of callers who said they feel “high or overwhelming stress” as a result of financial problems dropped to 21% in the first quarter, from 32% in 2010 and from 33% in 2009.
The percentage who said they feel no stress increased to 14%, from 3% both a year ago and two years ago.
Some employees may feel stress as a result of health problems, pending layoffs or other factors that may be difficult for them to control.