How fast are you? 3G. 4G. It’s all about fast. So how fast are you? Here’s why it matters: How fast you are just might determine if you get the business.
1. Return all calls and emails in a timely manner. Timely has different meanings to different people, but in our hyper-fast Internet age, same-day response is strongly advised. Within a few hours would be even better.
2. Use your “away message” when you are unable to respond quickly. People make assumptions you are either too busy or not interested in their business, and they will go elsewhere.