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ING: Consumers Worry About Online Security

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Many U.S. adults question whether financial information stored online is really safe.

The Windsor, Conn., office of ING Groep N.V., Amsterdam, discusses consumers’ views on data security in a summary of results from a Web-based survey of 1,005 U.S. adults that was conducted in July.

About 93% of the survey participants said they take online privacy and security seriously, and about 90% said financial services companies should be doing more to protect customers’ personal and financial information.

About 67% said they worry about the online security of savings and investments, and 26% said they believe financial information stored online is not secure.

Despite the concerns, 75% of the participants said they visit checking, savings and investment accounts online

ING says it has responded to the security concerns by setting up a global security operations center in Minneapolis. The center will look for inappropriate activity at all hours of the day and night.

- Warren S. Hersch