Many U.S. adults question whether financial information stored online is really safe.
The Windsor, Conn., office of ING Groep N.V., Amsterdam, discusses consumers’ views on data security in a summary of results from a Web-based survey of 1,005 U.S. adults that was conducted in July.
About 93% of the survey participants said they take online privacy and security seriously, and about 90% said financial services companies should be doing more to protect customers’ personal and financial information.
About 67% said they worry about the online security of savings and investments, and 26% said they believe financial information stored online is not secure.
Despite the concerns, 75% of the participants said they visit checking, savings and investment accounts online
ING says it has responded to the security concerns by setting up a global security operations center in Minneapolis. The center will look for inappropriate activity at all hours of the day and night.
- Warren S. Hersch