In a new partnership with BlueCross BlueShield of Tennessee, Boston-based Health Dialog, which provides healthcare analysis and support services, will provide health coaching day and night to 42,000 Medicare Advantage beneficiaries in that state.
Coaching will be performed by registered nurses who will assist seniors via telephone with a wide variety of health-related matters, including interpreting symptoms, evaluating urgent care needs, preparing for doctors’ visits and improving self-care.