Many consumers still have better luck with buying health coverage from people than with buying it through the Web, an insurer says.
Assurant Health, Milwaukee, a unit of Assurant Inc., New York, has reported that finding in a summary of results from a survey of 1,003 U.S. consumers who have bought individual health insurance within the past 2 years.
About 38% of the survey participants bought the coverage online, and 62% through an agent.