Close Close
Popular Financial Topics Discover relevant content from across the suite of ALM legal publications From the Industry More content from ThinkAdvisor and select sponsors Investment Advisor Issue Gallery Read digital editions of Investment Advisor Magazine Tax Facts Get clear, current, and reliable answers to pressing tax questions
Luminaries Awards

Life Health > Health Insurance > Life Insurance Strategies

Unum Expands Services For Spanish Speakers

Your article was successfully shared with the contacts you provided.

A benefits vendor is beefing up enrollment and claim support for workers who speak Spanish.

Unum Group Corp., Chattanooga, Tenn., says it has developed new enrollment materials that offer extra explanations of products, such as long term care insurance, that may be uncommon outside the United States.

Unum also has opened a bilingual call center in Worcester, Mass., to supplement the bilingual employees already working in Unum call centers in Chattanooga; Portland, Maine; and Glendale, Calif.

Bilingual employees in Glendale will handle all new short-term and long-term disability claims for Spanish-speaking customers, Unum says.


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.