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'Untrustworthy' Agents In Wash. Can Lose Licenses

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Insurance agents in Washington state can lose their licenses if they are deemed “untrustworthy.”

That was the recent decision of the Washington State Court of Appeals, which ruled that Insurance Commissioner Mike Kreidler was correct in revoking insurance agent Jack Chandler’s license based on Kreidler’s ruling that the agent had shown himself to be untrustworthy in his sales conduct with elderly consumers.

The commissioner charged that the agent tried to exploit senior citizens by using deceptive marketing tactics to get them to buy reverse mortgages, living trusts and long term care insurance. Chandler also failed to disclose complaints against him in California, the court observed.

The commissioner revoked the agent’s insurance license in 2002. Chandler appealed that decision on the grounds that the term “untrustworthy” is unconstitutionally vague and subjective.