A health care quality group is seeking public comments about a survey that can be used to see what patients think of case management services.
URAC, Washington, has drafted the 1-page case management patient satisfaction survey form in an effort to create a tool that case managers can use voluntarily in the field, the group says.
URAC accredits about 120 case management companies. URAC may use the survey form to improve the accreditation process, the group says.
Comments are due June 27.