NAILBA says carriers agreeing to use the new standard now include American International Group Inc., New York; American National Insurance Company, Galveston, Texas; Genworth Financial Inc., Richmond, Va.; ING Groep N.V., Amsterdam; John Hancock, Boston, a unit of Manulife Financial Corp., Toronto; Lincoln Benefit Life Insurance Company, Lincoln, Neb., a unit of Allstate Corp., Northbrook, Ill.; MetLife Inc., New York; and Transamerica, Los Angeles, a unit of AEGON N.V., The Hague, Netherlands.
The carriers have agreed to try to process applications with properly submitted informal inquiries in 7 business days or fewer, NAILBA says.