Nancy Gardner is passionate about her profession and strives to remain professional in all her dealings with clients. Despite her efforts at personal detachment, it’s obvious from any conversation with her that she cares deeply about those clients. Taking a client to the opera, providing tickets to the symphony, or inviting a recent widow to her home for Thanksgiving dinner are no big deal for her. They’re just the kinds of things you do if you care about people, she says.
It seems that caring goes both ways.
Gardner’s passion away from the office is flying. She’s currently a student pilot but hopes to be soloing by year’s end. Several of her clients own their own planes and one couple recently invited Gardner to come out to their hangar at a local airport for some refreshments and a close-up look at the planes taking off and landing. They also took her up for a spin in their own plane.